ございます・でございます
there is; is (very polite)
Noun + でございます · (Place に) + ございます
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ございます is the very polite form of ある, and でございます of です. You'll hear them constantly in shops, hotels and announcements: お手洗いは二階にございます, "the toilets are on the second floor"; こちらが新しい商品でございます, "this is our new product".
They make the speaker sound courteous without raising anyone in particular, so they work for things as well as people.
Many set phrases contain ございます: ありがとうございます, おはようございます, おめでとうございます, 申し訳ございません.
In your own everyday speech, です and あります are enough. ございます is mainly service and ceremony language, so it's important to recognise.
Register: Service language: shops, hotels, announcements.
Examples
お手洗いは二階にございます。
The toilets are on the second floor.
こちらが新しい商品でございます。
This is our new product.
申し訳ございませんが、本日は満席でございます。
I'm terribly sorry, but we're fully booked today.
何か質問はございますか。
Are there any questions?
お電話ありがとうございます。
Thank you for calling.